1. Check your email
You should have received a purchase confirmation email (or the person you bought the test for). This is the email that you have to show at the extraction center (either on your mobile or in print). In this email you will also have the following information that we tell you below.
2. Information on extraction centers
Not all centers offer all tests and each center has its own hours. You can consult in which centers you can take your test in the map present at the bottom of the page of the test you have purchased. We also provide the map link in the purchase confirmation email
By clicking on each center you can see their opening hours and if they need an appointment or not. If you need an appointment, contact the telephone number of the center to request your appointment.
3. Complete your health profile
If you have not yet completed your Health profile, complete it by visiting your account on our website before performing the test. The Health profile is a questionnaire with important information so that our doctors can interpret your test and give you personalized recommendations for your comment. It's only two minutes!
4. Take the test
You can take the test up to 1 month after purchase. Do not forget to take the confirmation email on your mobile (or printed) and your identification document to identify yourself at the center.
Many of the biomarkers require you to have fasted on the day of the test to give reliable results.
Check which tests require fasting here:
What to do the day of the extraction?
5. Access your results
When your results are ready, you will receive an SMS advising you. You can access your results in the "My results" section of your Melio account.
All the results will be saved in "My results" so that you can see how your parameters evolve over time.
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